Privacy Policy

Effective Date: January 2025
Company: Joyce Groundworks Ltd
Website: www.joycegroundworksltd.co.uk
Email: info@joycegroundworksltd.co.uk

1. Introduction

Joyce Groundworks Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal information is handled in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

2. Information We Collect

We may collect the following types of personal data:

  • Name, address, phone number, and email address (when contacting us or requesting a quote).
  • Technical information such as IP address, browser type, and cookies when you use our website.

We do not collect or store financial details via the website.

3. How We Use Your Information

Your data is used to:

  • Respond to enquiries and provide quotations.
  • Deliver our services and manage customer relationships.
  • Improve our website and services.
  • Comply with legal obligations.

We do not sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual obligation – to provide our services.
  • Legitimate interest – to manage enquiries and improve service.
  • Legal compliance – for record-keeping and regulatory purposes.

5. Data Sharing and Storage

Your personal data is stored securely and only accessed by authorised personnel. We may share information with trusted service providers (e.g., IT support) who comply with GDPR.

6. Cookies and Analytics

Our website may use cookies to enhance user experience and monitor traffic. You can disable cookies in your browser settings.

7. Your Rights

You have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Object to processing or request data portability.

To exercise your rights, contact us at info@joycegroundworksltd.co.uk.

8. Data Retention

We retain customer data only as long as necessary to fulfil services and legal obligations, typically up to 6 years for accounting purposes.

9. Security Measures

We implement technical and organisational measures to keep your data secure. However, no online transmission is completely risk-free.

10. Contact Us

If you have questions or concerns about this policy, please contact us:
Joyce Groundworks Ltd
Email: info@joycegroundworksltd.co.uk
Website: www.joycegroundworksltd.co.uk

Website Terms and Conditions

Effective Date: January 2025
Company: Joyce Groundworks Ltd
Website: www.joycegroundworksltd.co.uk
Email: info@joycegroundworksltd.co.uk

1. Introduction

These Terms and Conditions govern your use of the Joyce Groundworks Ltd website. By accessing or using this site, you agree to comply with these terms. If you do not agree, please do not use our website.

2. About Us

Joyce Groundworks Ltd provides groundwork and construction-related services in the UK. All content on this website is for informational purposes only and may change without notice.

3. Intellectual Property

All content, text, graphics, logos, and images are the property of Joyce Groundworks Ltd. You may not reproduce, distribute, or use any material without prior written consent.

4. Website Use

You agree not to:

  • Use this site for unlawful purposes
  • Introduce malicious software or attempt to breach security
  • Copy, scrape, or harvest data for commercial use without permission

5. Liability

Joyce Groundworks Ltd makes every effort to ensure the accuracy of website information but accepts no responsibility for errors, omissions, or technical issues. All use of this website is at your own risk.

6. Links to Third-Party Sites

Our site may contain links to external websites. We are not responsible for their content or data practices.

7. Governing Law

These Terms are governed by the laws of England and Wales.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device to improve user experience and help us understand site performance.

How We Use Cookies

  • Essential Cookies: Enable core functionality
  • Analytics Cookies: Help us improve content and user experience
  • Preference Cookies: Store your settings for convenience

Managing Cookies

You can disable cookies via your browser settings. Note that some site features may not function properly without cookies.

Contact

For questions about these terms or cookies, contact us at:
Email: info@joycegroundworksltd.co.uk
Website: www.joycegroundworksltd.co.uk